review of: Murray Callan Swim Schools
(2 of 11 reviews)

1012 Law St, San Diego, CA
858-273-7946

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web site:
http://www.murraycallanswimschools.com/

My two-year old son was kicked out of his swim lessons before they were completed and banned from returning because I had a question about a policy.
My son, who was very afraid of the water, was making good progress with his original instructor--they had developed a rapport and my son had made a nice breakthrough. When that instructor was out ill, I was told that another instructor would lead my son's class; if my son did not attend that day it would be treated as a missed class with a makeup session on a Saturday.
As a business person, I proposed what I thought was a reasonable solution: could we continue lessons when the instructor was back to maintain the progress my son had been making, and extend our classes for a new session?
At first, Murray Callan Swim Schools agreed to push out my son's lessons. Then, several hours later, I received a rude voice message from Mr. Callan in San Marcos saying that my son could not return at all owing to "intolerable behavior". Mr. Callan did not bother to return any phone calls to discuss this.
I suppose its MCSS's right to fire their clients. It's our right not to give them the business in the first place.

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